Login Instructions for Secondary Students
Issaquah School District- Login Instructions for District Laptops, Canvas, Outlook, Office365 and Classlink
Go to the Cultural and Family Partnerships page to read this information in 中文, 한국어, Tiếng Việt, 日本語 and русский
District Laptop/Computer Login Grades 6-12
Student usernames are the first four letters of last name followed by first three letters of first name plus two digit High School graduation year.
Example for a student named John Smith, graduating in 2030: SmitJoh30
Example for student Jo Lee graduating in 2030: LeeJo30
District Laptop/Computer Password Grades 6-12
Student passwords have been reset to the 7-digit student ID number. Student ID numbers that begin with a zero (0) must include the 0.
ISD assigned laptops, Office365 and Classlink – password is student ID number
The 7-digit student ID number can be found in Family Access.
Left side navigation bar under Student Info tab. Student ID listed as Other ID
Student ID number can be found on your ASB card from last year or on Family Access
If you need help with your Family Access Password and Username – Contact school registrar
Canvas for student
This year teachers will use Canvas, a Learning Management System, to facilitate teaching and learning activities, post links to live class sessions, and share videos of recorded lessons. Canvas is the starting point for students, staff, and families to access all course materials. Students may be asked to use additional apps, online textbooks, and tools, however, the information for those tools will be provided within Canvas.
Username: Same as the student network/computer username. (See above)
Passwords: The 7-digit student ID number followed by ISD (in capital letters). Example: 1234567ISD
Students may login to Canvas anytime between now and the start of school to verify their account. However, classes will not appear on the student Dashboard until the first day of school.
Canvas for Parents and Guardians
In addition to student Canvas accounts, parents have an ‘observer’ role in Canvas. This role will link parents to their student(s) courses within Canvas. Parent access will be available by September 1. Parents can learn more about Canvas by vising our Canvas for Parents & Guardians 101
Parent access link to Canvas
Username: parent email as listed in Skyward
Password: Click “Forgot password” to create your password. Once logged in, your student(s) classes will show on the Dashboard starting August 28.
Resources and Supports for Parents and Students
The district has created a student and parent support page with tutorials, videos and login information.
Resources will be added to this site in the coming weeks. Students may also visit Canvas for Students 101
Canvas help for families: ISDEdTechHelp@issaquah.wednet.edu
Support on using ISD Learning Management Systems (Canvas, Office365 or Classlink)
Teachers will be teaching and training students on how to use the Learning management Systems the first weeks of school.
Communicating with your child’s classroom teacher
Students and families may access their teacher in the following ways:
- Via email (every student is issued an ISD student email and Office 365 account)
- Via the LMS. Our Learning Management Systems have built-in ways to contact the teacher
- Phone/voice message: Teachers will have either their ISD phone or will provide another phone contact in their course information
- Office Hours: Teachers will be available at times during the week for phone or video conferencing
- By appointment: Teachers will be available for phone or video appointments
- Please email the teacher if you need to communicate using an interpreter (provided at no cost to the parent)
Grades 6-8 – Student schedules and teacher information will be provided on August 28. Log into Canvas before September 1 to verify your account.
Any student needing help with logging in can email ISDEdTechHelp@issaquah.wednet.edu
ISD Equipment Technology Support
Technical problems with the laptop (cannot log-in, other device problems) – call the ISD IT department at 425-837-6371 (interpreter available if needed)
Problem with the Internet hotspot provided by the ISD - Call T-Mobile's Technical Support: 1-800-375-1126 for general questions & troubleshooting.
If device is defective, call IT department- 425-837-6371.
If you did not request a laptop during Online Enrollment Verification Process (EVP/BTSCI/RSVP), please email email@example.com to request a laptop or hotspot. The ISD Tech department will send information on how to sign up for a laptop or hotspot as soon as more equipment is available. This is not a method to make an equipment reservation but to receive information in the near future on how to do so.